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myInsights Frequently Asked Questions

How can I get access to myInsights?


If you are a Boise State employee who may need to see reporting information as part of your job responsibilities, please follow the Account Request process.

How do I login to reporting?


Click on Login to myInsights on the menu at left.  You will use your Boise State credentials to access all reports.  If prompted for User Name and password enter “boisestate” (without the quotes) followed by your Boise State user name, e.g., boisestatebusterbronco. The password is the one you use to login each day to your computer.

Which browser is recommended for using myInsights?


At this time, Internet Explorer is the recommended web browser for using myInsights.

Which PeopleSoft reports moved over to myInsights?

  • Admissions 10th day New Freshmen Reports
    • Residency of Enrolled New Freshmen
    • Age of Enrolled New Freshmen
    • Gender of Enrolled New Freshmen
    • Ethnicity of Enrolled New Freshmen
    • Citizenship of Enrolled New Freshmen
    • Years from High School for Enrolled New Freshmen
    • High School GPA of Enrolled New Freshmen
    • High School Rank of enrolled New Freshmen
    • ACT Scores of Enrolled New Freshmen
    • SAT Scores of Enrolled New Freshmen
    • Top High Schools of Enrolled New Freshmen
    • Top Cities for Enrolled New Freshmen
    • Top States for Enrolled New Freshmen
    • Top Majors of Enrolled New Freshmen
    • College of Majors of Enrolled New Freshmen
    • Credit Load for Enrolled New Freshmen
  • Admissions 10th day Transfer Reports
    • Transfer Student Yield statistics
    • Transfers by Class Standing
    • Residency of New Transfer Students
    • Age of New Transfer Students
    • Gender of New Transfer Students
    • Ethnicity of New Transfer Students
    • Citizenship of New Transfer Students
    • GPA Last School Attended of New Transfer Students
    • Top States of New Transfer Students
    • Top Countries of New Transfer Students
    • College of Majors of New Transfer Students
    • Credit Load for New Transfer Students
  • Admissions 10th day Freshman and Residency Reports
    • Residency of Enrolled New Freshmen
    • ACT Scores of Enrolled New Freshmen with Residency
    • Ethnicity of Enrolled New Freshmen with Residency
    • High School GPA of Enrolled New Freshmen with Residency
    • High School Class Rank of Enrolled New Freshmen with Residency
    • Years from High School for Enrolled New Freshmen with Residency
  • Admissions 10th day International Reports
    • Total Enrollment of Enrolled International Students
    • Class Level of Enrolled International Students
    • Incoming Class of Enrolled International Students
    • Students by Country of Enrolled International Students
    • Gender of Enrolled International Students
    • Visa types of Enrolled International Students
    • Top 10 Majors (graduate) of Enrolled International Students
    • Top 10 Majors (Undergraduate) of Enrolled International Students
  • Admissions 10th day Denied Students
  • Admissions 10th day Non Degree Students
  • Admissions 10th day Second Degree Students
  • Admissions Concurrent Enrollment
  • Admissions Dual Credit Semesters
  • Admissions Concurrent Enrollment Statistics
  • Admissions Dual Credit End of Year
  • Admissions Dual Credit Course Semester
  • Majors by Dept/Plan
  • SR Graduation Processing- Commencement
  • Probation Warning
  • PSR-1 Report
  • Incomplete Contract
  • Admissions Classification
  • Section Enrollment and Full Course listing
  • Academic Profile of Freshmen Report
  • Class list by class
  • Veteran’s Enrollment Activity Report
  • Admissions Undergraduate/Graduate International
  • SF Tuition Calc- Class Course Fee
  • SF Tuition Calc- Fee Spread Reports
  • SF Collections- Aging Report
  • SF Collections- Auditors Report
  • Dean’s List
  • Work-study Report
  • High School Profile
  • SR Clearinghouse Reporting- Degree Verification
  • CWI Transfers
  • 10th Day First Time
  • Course Enrollment Rate report modifications
  • Printed Schedule of Classes
  • Grade Distribution
  • Scholarship Report
  • Enrollment statistics Report

I used to be able to run a specific report and now I don’t see it. How can I get it back?


Permissions are granted at the library level.  It’s possible the report is in a different library. Please submit a Help Desk request.

Note: The Main Student Data and Course Reports library also contains folders titled Financial Aid, Student Financials, and Student Records.  Check to see if you are looking in the actual Financial Aid, Student Financials, and Students Records libraries for a report and not seeing it.  Also check the appropriate folder within the Main Student Data and Course Reports library to look for the report.

I’m not able to choose any parameters for my report.


In myInsights, the parameters menu (that appears on the right-hand side) can collapse.  Check to see if the menu on the right is collapsed and click the arrow to make it visible again. If using Chrome, the parameters menu may initially appear empty.  You must use the arrow in the menu to collapse it and re-open it to select parameters.

I can’t export my report.


If compatibility view in Internet Explorer isn’t turned on, the submenu under Actions > Export will not appear and the user will be unable to export the file in the desired format (.pdf, .xls, etc).

The data in my report isn’t correct. How do I get it fixed?


If you find that a report is not working as expected, or “it’s broken”, you should submit a Business Intelligence Incident Request ticket through support.boisestate.edu.

Can I login to myInsights from off campus?


The only way to access reports from off campus is if you use a VPN (Virtual Private Network) connection.  Contact the Help Desk to request this access, or for instructions, at 426-4357 or visit the self service link on the OIT Help Desk website.

Can I login to myInsights using wireless?


Yes, if your wireless connection supports the use of VPN.

What if I get in and the data doesn’t show up?


When using Internet Explorer, compatibility view must be initialized.  Use the Tools menu option from tabs at the top of the screen in Internet Explorer and check to see if Compatibility View has a checkmark next to the menu item.  If it does not, then it will show an icon that looks like a broken piece of paper.  Click on the words Compatibility View and wait for the page to reload and show the check mark.  Refresh the page and you should now see data. If this doesn’t work, contact the Help Desk at helpdesk@boisestate.edu or 426-HELP [4357].

I don’t see the folders I should see when I login to myInsights.


If you simply type “biinside.boisestate.edu” into the address bar and rely on your web browser to re-direct you to the appropriate page, you will not reach the correct site.  Click on Login to myInsights on the menu at left.

How can I request a new report?


If you are looking for data that doesn’t exist in a current report, or would like a new report, please email oitprojects@boisestate.edu.

I don't see or can't find a report with the data that I need. What do I do?

Reports listed in the folders of Main Student Data and Course Reports are organized into folders based on the entity that requested the report.  If you wish to run a report but don’t know where it’s located, begin with the search box located in the upper right hand corner of the page.

If you do not find the report there, try logging into Pyramid Analytics to see if a report is located there.  You can also email BIRS@boisestate.edu to see if there is a report that meets your needs.