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myInsights Frequently Asked Questions

How can I get access to myInsights?


If you are a Boise State employee who may need to see reporting information as part of your job responsibilities, please follow the Account Request process.

How do I log in to reporting?


Click on Login to myInsights on the menu at left.  You will use your Boise State credentials to access all reports.  If prompted for User Name and password enter your Boise State user name, e.g., bettybronco. The password is the one you use to login each day to your computer.

I used to be able to access a specific library or report and now I don’t see it. How can I get it back?


Permissions are granted at the library level.  It’s possible the report is in a different library. Please submit a Help Desk request.

Note: The Main Student Data and Course Reports library also contains folders titled Financial Aid, Student Financials, and Student Records.  Check to see if you are looking in the actual Financial Aid, Student Financials, and Students Records libraries for a report and not seeing it.  Also check the appropriate folder within the Main Student Data and Course Reports library to look for the report.

The data in my report isn’t correct. How do I get it fixed?


If you find that a report is not working as expected, or “it’s broken”, you should submit a Business Intelligence Incident Request ticket through support.boisestate.edu.

Can I log in to myInsights from off campus?


To access reports from off campus, use a VPN (Virtual Private Network) connection.  Contact the Help Desk to request this access, or for instructions, at (208)426-4357 or visit the self service link on the OIT Help Desk website.

I don't see or can't find a report with the data that I need. What do I do?

Reports listed in the folders of Main Student Data and Course Reports are organized into folders based on the entity that requested the report.  If you wish to run a report but don’t know where it’s located, begin with the search box located in the upper right hand corner of the page.

If you do not find the report there, try logging into Pyramid Analytics to see if a report is located there.  You can also email BIRS@boisestate.edu to see if there is a report that meets your needs.

If a report does not exist that contains the data you need, please submit a Project Request and select BIRS Report/Data Warehouse Request.